Kellogg Company - Company Profile, Information, Business Description, History, Background Information on Kellogg Company



One Kellogg Square
Battle Creek, Michigan 49016-3599
U.S.A.

History of Kellogg Company

Will Keith Kellogg once estimated that 42 cereal companies were launched in the breakfast-food boom during the early years of the twentieth century. His own venture, founded as the Battle Creek Toasted Corn Flake Company, was among the last, but it outlasted most of its early competitors and has dominated the ready-to-eat cereal industry every since. The Kellogg Company, as it was ultimately named, followed a straight and profitable path, avoiding takeovers and diversification, relying heavily on advertising and promotion, and posting profits nearly every year of its existence.

By the time Kellogg launched his cereal company in 1906 he had already been in the cereal business for more than ten years, as an employee of the Adventist Battle Creek Sanitarium run by his brother, Dr. John Harvey Kellogg. Dr. Kellogg, a strict vegetarian and the sanitarium's internationally celebrated director, also invented and marketed various health foods. One of the foods sold by Dr. Kellogg's Sanitas Food Company was called Granose, a wheat flake the Kellogg brothers had stumbled upon while trying to develop a more digestible form of bread. The wheat flake was produced one night in 1894 following a long series of unsuccessful experiments. The men were running boiled wheat dough through a pair of rollers in the sanitarium basement. The dough had always come out sticky and gummy, until by accident the experiments were interrupted long enough for the boiled dough to dry out. When the dry dough was run through the rollers, it broke into thin flakes, one for each wheat berry, and flaked cereals were born.

Commercial production of the Granose flakes began in 1895 with improvised machinery in a barn on the sanitarium grounds. The factory was soon in continuous production, turning out more than 100,000 pounds of flakes in its first year. A ten-ounce box sold for 15 cents, which meant that the Kelloggs collected $12 for each 60-cent bushel of wheat processed, a feat that did not go unnoticed around Battle Creek, Michigan.

In 1900 production was moved to a new $50,000 facility. When the new factory building was completed, Dr. Kellogg insisted that he had not authorized it, forcing W. K. to pay for it himself.

Meanwhile, other companies were growing quickly, but Dr. Kellogg refused to invest in the company's expansion. Its most notable competitor was the Postum Cereal Company, launched by a former sanitarium patient, C. W. Post. Post added Grape-Nuts to his line in 1898 and by 1900 was netting $3 million a year, an accomplishment that inspired dozens of imitators and turned Battle Creek into the cereal-making capital of the United States.

In 1902 Sanitas improved the corn flake it had first introduced in 1898. The new product had better flavor and a longer shelf life than the 1898 version. By the following year the company was advertising in newspapers and on billboards, sending salesmen into the wholesale market, and introducing an ambitious door-to-door sampling program. By late 1905, Sanitas was producing 150 cases of corn flakes a day with sales of $100,000 a year.

The next year W. K. Kellogg launched the Battle Creek Toasted Corn Flake Company with the help of another enthusiastic former sanitarium patient. Kellogg recognized that advertising and promotion were key to success in a market flooded with look-alike products--the company spent a third of its initial working capital on an ad in Ladies Home Journal.

Orders, fueled by early advertising efforts, continually outstripped production, even after the company leased factory space at two additional locations. In 1907 output had reached 2,900 cases a day, with a net profit of about a dollar per case. In May 1907 the company became the Toasted Corn Flake Company. That July a fire destroyed the main factory building. On the spot, W. K. Kellogg began making plans for a new fireproof factory, and within a week he had purchased land at a site strategically located between two competing railroad lines. Kellogg had the new plant, with a capacity of 4,200 cases a day, in full operation six months after the fire. "That's all the business I ever want," he is said to have told his son, John L. Kellogg, at the time.

By the time of the fire, the company had already spent $300,000 on advertising but the advertising barrage continued. One anonymous campaign told newspaper readers to "wink at your grocer and see what your get." Winkers got a free sample of Kellogg's Corn Flakes. In New York City, the ad helped boost Corn Flake sales fifteenfold. In 1911 the advertising budget reached $1 million.

By that time, W. K. Kellogg had finally managed to buy out the last of his brother's share of the company, giving him more than 50 percent of its stock. W. K. Kellogg's company had become the Kellogg Toasted Corn Flake Company in 1909, but Dr. Kellogg's Sanitas Food Company had been renamed the Kellogg Food Company and used similar slogans and packaging. W. K. sued his brother for rights to the family name and was finally successful in 1921.

In 1922 the company reincorporated as the Kellogg Company because it had lost its trademark claim to the name "Toasted Corn Flakes," and had expanded its product line so much that the name no longer accurately described the company. Kellogg introduced Krumbles in 1912, followed by 40% Bran Flakes in 1915 and All-Bran in 1916.

Kellogg also made other changes, improving his product, packaging, and processing methods. Many of those developments came from W. K.'s son John L. Kellogg, who began working for the company in its earliest days. J. L. Kellogg developed a malting process to give the corn flakes a more nut-like flavor, saved $250,000 a year by switching from a waxed paper wrapper on the outside of the box to a waxed paper liner inside, and invented All-Bran by adding a malt flavoring to the bran cereal. His father credited him with more than 200 patents and trademarks.

Sales and profits continued to climb, financing several additions to the Battle Creek plant and the addition of a plant in Canada, opened in 1914, as well as an ever-increasing advertising budget. The one exception came just after World War I, when shortages of raw materials and rail cars crippled the once-thriving business. W. K. Kellogg returned from a world tour and canceled advertising contracts and sampling operations, and, for six months, he and his son worked without pay. The company issued $500,000 in gold notes in 1919 and in 1920 posted the only loss in its history. Still, Kellogg rejected a competitor's buyout offer.

At that point the Battle Creek plant had 15 acres of floor space, production capacity of 30,000 cases a day, and a shipping capacity of 50 rail cars a day. Each day it converted 15,000 bushels of white southern corn into Corn Flakes. The company had 20 branch offices and employed as many as 400 salesmen. During the next decade the Kellogg Company more than doubled the floor space at its Battle Creek factory and opened another overseas plant in Sydney, Australia, in 1924.

Also during that period, W. K. Kellogg began looking for a successor since in 1925 he had forced his son, who served briefly as president, out of the company after John Kellogg bought an oat-milling plant and divorced his wife to marry an office employee. W. K. Kellogg objected both to his son's moral lapse and to his preference for oats. Several other presidents followed, but none could manage well enough to keep W. K. Kellogg away. During the Great Depression the company's directors decided to cut advertising, premiums, and other expenses. When Kellogg heard of it, he returned from his California home, called a meeting, and told the officers to press ahead. They voted again, this time adding $1 million to the advertising budget. The company's upward sales curve continued right through the Depression, and profits improved from around $4.3 million a year in the late 1920s to $5.7 million in the early 1930s.



In 1930 W. K. Kellogg established the W. K. Kellogg Foundation to support agricultural, health, and educational institutions. Kellogg eventually gave the foundation his majority interest in Kellogg Company. The company, under W. K.'s control, also did its part to fight unemployment, hiring a crew to landscape a ten-acre park on the Battle Creek plant grounds and introducing a six-hour, four-shift day.

In 1939 Kellogg finally found a permanent president, Watson H. Vanderploeg, who was hired away from a Chicago bank. Vanderploeg led the company from 1939 until his death in 1957.

Vanderploeg expanded Kellogg's successful advertise-and-grow policy, adding new products and taking them into new markets. In 1941 the company began a $1 million modernization program, updating old steam-generation equipment and adding new bins and processing equipment. The company also added new plants in the United States and abroad. Domestic plants were established in Omaha, Nebraska; Lockport, Illinois; San Leandro, California; and Memphis, Tennessee. Additional foreign operations were established in Manchester, England, in 1938, followed by plants in South Africa, Mexico, Ireland, Sweden, the Netherlands, Denmark, New Zealand, Norway, Venezuela, Colombia, Brazil, Switzerland, and Finland. During the five years after World War II, Kellogg expanded net fixed assets from $6.6 million to $20.6 million. As always, this expansion was financed entirely out of earnings.

The company also continued to add new products, but it never strayed far from the ready-to-eat cereal business. In 1952 more than 85 percent of sales came from ten breakfast cereals, although the company also sold a line of dog food, some poultry and animal feeds, and Gold Medal pasta. Barron's noted that Kellogg's profit margins, consistently between six and seven percent of sales, were more than double those of other food companies. The company produced 35 percent of the nation's ready-to-eat cereal and was the world's largest manufacturer of cold cereal. Kellogg's success came from its emphasis on quality products; high-speed automated equipment, which kept labor costs to about 15 percent of sales; and substantial foreign earnings that were exempt from the excess-profits tax. Dividends tended to be generous and had been paid every year since 1908; sales, which had been $33 million in 1939, began to top $100 million in 1948. By the early 1950s an estimated one-third of those sales were outside the United States.

In the early 1950s Kellogg's continued success was tied to two outside developments: the postwar baby boom, and television advertising. To appeal to the new younger market Kellogg and other cereal makers brought out new lines of presweetened cereals and unabashedly made the key ingredient part of the name. Kellogg's entries included Sugar Frosted Flakes, Sugar Smacks, Sugar Corn Pops, Sugar All-Stars, and Cocoa Crispies. The company created Tony the Tiger and other cartoon pitchmen to sell the products on Saturday-morning television. Sales and profits doubled over the decade. In 1960 Kellogg earned $21.5 million on sales of $256.2 million and boosted its market share to 40 percent.

The company continued adding new cereals, aiming some at adolescent baby boomers and others, like Special K and Product 19 at their parents. Kellogg's Corn Flakes still led the cereal market and got more advertising support than any other cereal on grocers' shelves. Kellogg poured nearly $10 million into Corn Flakes advertising in both 1964 and 1965, putting more than two-thirds of those dollars into television.

In 1969 Kellogg finally made a significant move away from the ready-to-eat breakfast-food business, acquiring Salada Foods, a tea company. The following year Kellogg bought Fearn International, which sold soups, sauces, and desserts to restaurants. Kellogg added Mrs. Smith's Pie Company in 1976 and Pure Packed Foods, a maker of non-dairy frozen foods for institutional customers, in 1977. Kellogg also bought several small foreign food companies.

The diversification may have been motivated in part by increasing attacks on Kellogg's cereal business. Criticism boiled over in 1972 when the Federal Trade Commission (FTC) accused Kellogg and its leading rivals General Mills and General Foods of holding a shared monopoly and overcharging consumers more than $1 billion during the previous 15 years. The FTC said the companies used massive advertising (12 percent of sales), brand proliferation, and allocation of shelf space to keep out competitors and maintain high prices and profit margins. There was no disputing the profit margins, but the companies argued that the advertising and product proliferation were the result of competition, not monopoly. The cereal companies won their point following a lengthy hearing. During the same period, the industry's presweetened cereals and related advertising also took a beating. The American Dental Association accused the industry of obscuring the sugar content of those cereals and Action for Children's Television lodged a complaint with the FTC, saying that the mostly sugar cereals were equivalent to candy. Kellogg flooded consumer groups and the FTC with data playing down the sugar content by showing that only three percent of a child's sugar consumption comes from presweetened cereals. This publicity caused sugared-cereal sales to fall five percent in 1978, the first decline since their introduction in the 1950s.

The biggest threat to Kellogg's continued growth wasn't criticism, but rather the aging of its market. By the end of the 1970s growth slowed dramatically as the baby boom generation passed from the under-25 group, which consumes an average of 11 pounds of cereal a year, to the 25--50 age group, which eats less than half as much cereal. Cereal-market growth dropped, and Kellogg lost the most. Its market share fell from 43 percent in 1972 to 37 percent in 1983.

While Wall Street urged the company to shift its growth targets into anything but the stagnating cereal market, Kellogg continued to put its biggest efforts into its cereal business, emphasizing some of the same nutritional concepts that had given birth to the ready-to-eat breakfast business. And Kellogg was less unwilling to diversify than unable. It made three unsuccessful bids for the Tropicana Products orange juice company and another for Binney & Smith, makers of Crayola Crayons. Despite its problems, Kellogg believed the cereal business still represented its best investment opportunity. "When you average 28 percent return on equity in your own business, it's pretty hard to find impressive acquisitions," said Chairman William E. LaMothe, a onetime salesman who became CEO in 1979.

In 1984 Kellogg bought about 20 percent of its own stock back from the W. K. Kellogg Foundation, a move that increased profits and helped defend the company against future takeover attempts while satisfying a legal requirement limiting the holdings of foundations without giving potential raiders access to the stock.

Meanwhile, the company's response to generally sagging markets in the late 1970s was much like Will Kellogg's during the Depression: more advertising. Kellogg also boosted product research and stepped up new-product introductions. In 1979 the company rolled out five new products and had three more in test markets. By 1983 Kellogg's research-and-development budget was $20 million, triple the 1978 allotment. Targeting a more health-conscious market, Kellogg spent $50 million to bring three varieties of Nutri-Grain cereal to market in 1982. Kellogg added almost as many products in the next two years as it had in the previous four. And in 1984 Kellogg sparked a fiber fad when it began adding a health message from the National Cancer Institute to its All-Bran cereal.

By the mid-1980s the results of Kellogg's renewed assault on the cereal market were mixed. The company's hopes of raising per capita cereal consumption to 12 pounds by 1985 fell flat. But Kellogg did regain much of its lost market share, claiming 40 percent in 1985, and it continued to outperform itself year after year. In 1986 Kellogg posted its 30th consecutive dividend increase, its 35th consecutive earnings increase, and its 42nd consecutive sales increase.

In 1988 the company sold its U.S. and Canadian tea operations, in a demonstration of Kellogg's renewed commitment to the cereal market. In the early 1990s, however, Kellogg failed to move fast enough to profit from the oat bran craze and lost market share in the United States, primarily to General Mills Inc.'s oat-heavy brands such as Cheerios and Honey Nut Cheerios. Further erosion resulted from an upsurge in sales of private-label store brands, notably those produced by Ralston Purina Co. spin-off Ralcorp Holdings Inc. By developing knockoffs of such Kellogg standbys as Corn Flakes and Apple Jacks and selling them for as much as a dollar less per box, Ralcorp and other companies increased private-label cereal market share to six percent by 1994 at the expense of Kellogg and other makers of brand-name cereals. Sales of branded cereals increased only three percent in 1994 over 1993; in this flat market, Kellogg's U.S. market share fell to as low as 33.8 percent in 1994.

In order to hold on to as much of its market share as it could, Kellogg management once again turned to increased marketing and advertising in 1990. Even in the face of the pressure from lower-priced private-label products, the company also continued to raise its prices in the early 1990s to generate sufficient revenue. This trend was finally reversed in 1994, however, when General Mills lowered its prices, forcing Kellogg to do the same.

In the midst of these difficulties, LaMothe retired in 1992 and was replaced as chairman and CEO by the president of Kellogg, Arnold G. Langbo. Under Langbo's direction, the company underwent a reengineering effort in 1993 that committed the company to concentrate its efforts on its core business of breakfast cereal. That year and the next, Kellogg divested itself of such noncore assets as its Mrs. Smith's Frozen Foods pie business, Cereal Packaging, Ltd., based in England, and its Argentine snack food business.

Its emphasis on its core business was also extended to its operations outside the United States, where company officials saw the greatest potential for future growth. By 1991 Kellogg held 50 percent of the non-U.S. cereal market, and 34 percent of its profits were generated outside the United States. In most of the markets in which it operated, it had at least six of the top ten cereal brands. Looking to the future, Kellogg's primary target markets of Europe, Asia, and Latin America had not yet reached the more mature levels of the United States. While per capita cereal consumption in the United States was ten pounds per year, in most other markets it was less than two pounds. After expanding into Italy in the early 1990s, Kellogg became the first major cereal company to open plants in three markets: the former Soviet Union with a plant in Riga, Latvia, in 1993; India with a plant in Taloja, in 1994; and China with a plant in Guangzhou, in 1995. With these new operations, Kellogg had 29 plants operating in 19 countries and could reach consumers in almost 160 countries.

Although Kellogg had a commanding position internationally, it faced a new and more formidable international competitor starting in 1989. General Mills and the Swiss food titan Nestlé S.A. established a joint venture called Cereal Partners Worldwide (CPW), which essentially combined General Mills's cereal brands and cereal-making equipment with Nestlé's name recognition in numerous markets and vast experience with retailers there. By 1994, CPW was already beginning to eat into Kellogg's market share in various countries.

Overall, Kellogg's 1990s difficulties had only slowed--not stopped--the firm's tradition of continual growth. Net sales increased at the modest rates of seven percent, two percent, and four percent in 1992, 1993, and 1994, respectively (1994 was Kellogg's 50th consecutive year of sales growth). With U.S. sales still accounting for 59 percent of the overall total, however, and competition heating up overseas, Kellogg faced its most challenging environment since the early 1920s. In addition to its aggressive expansion into overseas markets with huge potential for growth, another promising sign for a bright future for Kellogg was a revitalized new product development program. More disciplined than the scattershot approach of the 1980s, the program was beginning to produce such winners as Low Fat Granola, Rice Krispies Treats, and a line of cereal developed in partnership with ConAgra, Inc., under the food conglomerate's Healthy Choice brand.

Principal Subsidiaries: Kellogg USA Inc.; Kellogg Company Argentina S.A.C.I.F.; Kellogg (Aust.) Proprietary Ltd. (Australia); Kellogg Brasil & CIA; Kellogg Canada Inc.; Kellogg de Colombia S.A.; Nordisk Kelloggs A/S (Denmark); Kellogg's Produits Alimentaires, S.A. (France); Kellogg (Deutschland) Gesellschaft mit beschrankter Haftung (GmbH); Kellogg de Centro America S.A. (Guatemala); Kellogg (Japan) K.K.; Nhong Shim Kellogg Co. Ltd. (Korea); Kellogg de Mexico S.A. de C.V.; Kellogg Company of South Africa (Proprietary) Limited; Kellogg Espana, S.A.; Kellogg Company of Great Britain, Ltd.; Alimentos Kellogg S.A. (Venezuela).

Additional Details

Further Reference

Carson, Gerald, Cornflake Crusade, Salem, New Hampshire: Ayer, 1976, 305 p.The History of Kellogg Company, Battle Creek, Michigan: Kellogg Company, 1986.Knowlton, Christopher, "Europe Cooks up a Cereal Brawl," Fortune, June 3, 1991, pp. 175--78.Powell, Horace B., The Original Has This Signature: W. K. Kellogg, Englewood Cliffs, New Jersey: Prentice-Hall, 1956, 358 p.Serwer, Andrew E., "What Price Brand Loyalty?," Fortune, January 10, 1994, pp. 103--04.Treece, James B., and Greg Burns, "The Nervous Faces around Kellogg's Breakfast Table," Business Week, July 18, 1994, p. 33.Woodruff, David, "Winning the War of Battle Creek," Business Week, May 13, 1991, p. 80.

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