Empathy is generally defined as the extent to which one has the ability to understand and accept another's feelings and emotions. Some view empathy simply as one's ability to "put themselves in another's shoes," or view an issue from another's perspective.

Employee Assistance Programs

Employee assistance programs (EAPs) are employer-sponsored benefit programs designed to improve productivity by helping employees to identify and resolve personal concerns. Most EAPs employ mental health professionals (usually on a contract basis) to provide confidential counseling and referral services to workers who are experiencing personal problems that interfere with their work attendance or productivity.

Employee Benefits

Employee benefits, sometimes called fringe benefits, are indirect forms of compensation provided to employees as part of an employment relationship. To compete for quality employees in today's marketplace, employers must do more than offer a "fair day's pay." Workers also want a good benefits package.

Employee Compensation

Employees receive compensation from a company in return for work performed. While most people think compensation and pay are the same, the fact is that compensation is much more than just the monetary rewards provided by an employer.

Employee Evaluation and Performance Appraisals

Most companies have a formal performance appraisal system in which employee job performance is rated on a regular basis, usually once a year. A good performance appraisal system can greatly benefit an organization.

Employee Handbook and Orientation

The employee handbook is a document compiled by an organization that is used to inform employees of rules, regulations, and policies. It is a consistent, formalized way in which organizations can communicate with employees, and it is one of the most important forms of information that the company can provide its employees.

Employee Recruitment Planning

Recruitment is the process used by an organization to locate and attract job applicants in order to fill a position. An effective approach to recruitment can help a company successfully compete for limited human resources.

Employee Screening and Selection

According to R.D. Gatewood and H.S.

Employment Law and Compliance

Employment law and compliance concerns the legal framework within which organizations must operate in their treatment of employees. Employers must comply with a myriad of federal and state laws and regulations.


A primary goal of employee empowerment is to give workers a greater voice in decisions about work-related matters. Their decision-making authority can range from offering suggestions to exercising veto power over management decisions.

Enterprise Resource Planning

Enterprise resource planning (ERP) refers to a computer information system that integrates all the business activities and processes throughout an entire organization. ERP systems incorporate many of the features available in other types of manufacturing programs, such as project management, supplier management, product data management, and scheduling.


Entrepreneurship is the process of identifying opportunities, marshalling the resources needed to take advantage of the opportunities, and creating a new venture for the purposes of providing needed products/services to customers and achieving a profit. The word "entrepreneurship" is taken from the French word "entreprendre," which means "to undertake." A person who engages in entrepreneurship is called an entrepreneur.


According to the U.S. Occupational Safety and Health Agency (OSHA), ergonomics is the science of fitting the job to the worker.


Webster's Collegiate Dictionary defines "ethics" as the "discipline dealing with what is good and bad and with moral duty and obligation," "a set of moral principles or value" or "a theory or system of moral values." Ethics assists individuals in deciding when an act is moral or immoral, right or wrong. Ethics can be grounded in natural law, religious tenets, parental and family influence, educational experiences, life experiences, and cultural and societal expectations.

European Union

The European Union (EU) is an economic and political federation comprising 25 countries. The 15 original member nations are: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, the Netherlands, Portugal, the Republic of Ireland, Spain, Sweden, and the United Kingdom.

Executive Compensation

Executive employees, such as chief executive officers (CEOs), chief financial officers (CFOs), company presidents, and other upper level managers are often compensated differently than those at lower levels of an organization. Executive compensation consists of base salary, bonuses, long-term incentives, benefits, and perquisites.


An expatriate is an employee sent by his or her employer to work in a foreign country. The firm is normally referred to as the parent company, while the country of employment is known as the host country.

Experience and Learning Curves

Experience and learning curve models are developed from the basic premise that individuals and organizations acquire knowledge by doing work. By gaining experience through repetition, organizations and individuals develop relatively permanent changes in behavior or learning.

Expert Systems

Expert systems are artificial intelligence (AI) tools that capture the expertise of knowledge workers and provide advice to (usually) non-experts in a given domain. Thus, expert systems constitute a subset of the class of AI systems primarily concerned with transferring knowledge from experts to novices.