ZEMENS METAL CORPORATION
177 Hill St.
Rochester, MN 87882
This business plan is a good example of an established business re-visiting goals and objectives to achieve continuous improvment. Note that all phases of operation, from production and safety to cash flow and employee relations, are examined for opportunities for growth. This an exemplary plan for a business in any industry to use as a starting point for measuring their own business' health and well-being.
To set the standard for industries we serve and to be the organization against which others are measured.
To continually strive for excellence in all that we do.
To provide the highest quality deep drawn components and assemblies to our customers.
To provide the highest level of customer service in the industry.
To maintain the highest standards of honesty and integrity in all our relationships.
It is the goal of Zemens Metal Corporation to set the standard for the industries we serve and to be the organization against which others are measured.
The following principles will dictate our actions as we continue our quest for excellence in all we do:
The following section contains the goals which have been identified for each individual department within the company. The method of measuring each goal is also identified. It is assumed that attainment of these goals supports our efforts towards continuous improvement andmaintains our status as the premier manufacturer of deep drawn metal components. Implied in all of these goals is our commitment to the highest level of service to our customers.
The goals established should not be viewed as static; rather they should be seen as a living expression of our attempts to identify opportunities for ongoing improvement and growth of the company.
These goals will be assessed on a regular basis (i.e. quarterly) and modified, deleted, or new goals established as current situations dictate.
Increase engineering's technical knowledge of their total function in the manufacturing of deep drawn metal components and assemblies.
We currently have a total quality systems manual which details the comprehensive function of the Engineering Department.
Assure the healthy and proper mix of internal and external tooling to provide for the company's long term profitability.
ABD is our first outside source for new tooling based on their ability to meet our budget and time frame.
To have an established training program, approved by the Department of Labor, which meets our needs for quality tool & die makers.
We currently have three people enrolled in our training program.
Zero accidents (injury-free work environment).
3 year (1992-1994) average of 26 accidents per year.
On a scale of 1 (low) to 10 (high) we strive for perfection, but establish a minimum standard of 8 on this scale.
No current measure.
A housekeeping committee will be established and will rate each department on a monthly basis. A deduction of .5 points will be taken for each housekeeping deficiency. Department performance, and the company as a whole performance, will be publicized monthly.
A goal of 75% uptime of gross press capacity (# of presses x 20 hours = total press time per day x 5 = gross capacity).
We currently average 60% uptime of available hours worked based on # of presses x 17 hours
We will measure uptime for each of our 3 production units. This measure will be the uptime hours as a percentage of gross press capacity.
A board visible within the plant and office areas to show performance in the areas of safety, housekeeping, and press uptime on a monthly basis. Discussion at State-of-the-Business Meeting three times yearly.
Board kept current.
Develop an effective plan to identify individual strengths and weaknesses as they relate to standards established for the department.
A matrix of essential and desired skills for each job will be established and each team member will be assessed in these areas during their semiannual performance review.
Consistent and regular recognition (feedback) of positive performance. This recognition can be tangible rewards or intangible rewards.
Written feedback for outstanding performance will be placed in each team members personnel file.
Increased awareness of quality issues for all Zemens Metal personnel.
We currently compile monthly scrap reports.
To have 100% on-time shipment.
We estimate that we are near 95-96% on-time at this time.
To have a 7-10 day period for material on-site to production. 10 days (fully effective), 8 days (exceeds), 7 days (exceptional). Zero stock outs.
We are currently at 20 days. We currently have stock outs and need to establish baseline incidence figures.
Zemens Metal Corporation is keenly aware of the continued and increasing trend of globalization within the automotive industry. Competitive pricing, cost containment and continuous improvement are on-going initiatives; the successful supplier now has to satisfy the industry's demands for shorter lead times coupled with more frequent, on-time deliveries.
Zemens Metal will blend its' sales, scheduling, purchasing and shipping departments towards the goal of providing on-time parts within 4-6 weeks of order placement. To accomplish this goal, the following changes will be made:
While our dependency on the highly cyclical automotive market continues, it has not been a detriment to us. In fact, it has fueled our rapid growth in the past few years. Nevertheless, we continue to diversify our product base outside the automotive industry and have set a goal of 12% non-automotive business by 1997. To accomplish this, we will seek out sales agencies associated with diverse industries in various geographic areas with a goal of adding at least one new agency per year. We will attend at least two domestic trade shows per year, one of which will be in an area new to us, to continue our exposure in new markets and industries.
Zemens Metal realizes that, as it moves into new markets and expands its' customer base, competition with other metal forming companies will intensify. Our efforts towards continuous improvement in the areas of pricing, quality and delivery are constants. We will focus future efforts on developing new processes and capabilities which allow us to expand our product Offerings. Along these lines, securing work for our new, larger presses and expanding our value-added assembly capabilities will allow us to offer a wide range of complete products to our customers. With all projects, our emphasis will be on high volume and emerging product lines while minimizing our reliance on maturing product lines.
Integral to all future plans is maintaining the highest level of customer service. We will intensify our efforts to cultivate long-term relationships with existing and new customers by involving personnel at all levels of our organization in assuring customer satisfaction with our products and service. We will continue to monitor our performance and customer satisfaction with an annual survey sent to all customers in the fall of each year. Our goal will be to improve our ratings by 1/4 of 1 point (5 point scale) in each of the next 3 years.
Our sales dollar objectives, along with targeted automotive to non-automotive sales mix, is shown below. We will monitor our margins closely and, if it becomes apparent that shifting away from automotive work tends to decrease these margins, a restructuring of our strategy will be needed.
Given the projected annual growth from 1995 through 1997 and our desire to expand our customer and product base, additional personnel and equipment will be needed. We anticipate that our current facility will adequately accommodate our growth. However, changes in the existing facility, due for completion in 1995, include the addition of a health center and air-conditioning for the manufacturing area. These changes are seen as enhancements to our facility which benefit all of our personnel and helps them achieve the goals established in this business plan. Anticipated equipment and personnel needs are detailed below.
|Net Plant & Equipt||$624.5||$664.5||$774.5|
|Line of Credit||$300.0||$300.0||$300.0|
|Officers Notes Pay||$0.0||$0.0||$0.0|
|Total Liabilities and Equity||$7,469.5||$9,888.5||$12,818.5|
|Debt to Equity Ratio From Operations||0.76||0.6||0.49|
|Cash Flows From Operations|
|Net income (loss)-per tax before discretionary adj.|
|Adjustments to reconcile net income (loss) to net cash provided by operating activities|
|Depreciation (non-cash exp.)||$330.0||$360.0||$390.0|
|(Increase)/Decrease in accts. rec.||($840.0)||($960.0)||($1,120.0)|
|Increase/(Decrease) in trade accts.pay.||$277.7||$100.0||$100.0|
|(Increase)/Decrease in inventories||($223.9)||($167.9)||($257.5)|
|(Increase)/Decrease in Other/P.P. Assets||($4.7)||($4.8)||($4.9)|
|Increase/(Decrease) in accrued expenses||$227.0||$100.0||$100.0|
|Net Cash Flow Provided by Operating Activities||$1,414.6||$1,371.2||$1,587.6|
|Cash Flows From Plant and Equipment (Purchase)/disposition of property, plant & equip.||($300.0)||($400.0)||($500.0)|
|Net Cash Flow Provided by Capital Asset Activity||($300.0)||($400.0)||($500.0)|
|Cash Flows From Financing Activities|
|Line of Credit Increase/(Decrease)||$176.0||$0.0||$0.0|
|Net Bank Debt Increase/(Decrease)||$200.0||$275.0||$350.0|
|Officers Debt Increase/(Decrease)||($500.0)||$0.0||$0.0|
|Net Cash Flow Provided By Financing Activities||($124.0)||$275.0||$350.0|
|Net Increase (Decrease) In Cash||$990.6||$1,246.2||$1,437.6|
|Cash - Beginning of Period||$953.7||$1,944.3||$3,190.5|
|Cash - End of Period (Before Year-End Discretionary Adj.)||$1,944.3||$3,190.5||$4,628.1|
|Total - Hourly||66||79||96||107||115|
|Total - Saleried||13||15||20||21||22|
|Total - Company||79||94||116||128||137|
|2012 Presses (2)||$200.0||$200.0|
|1512 Presses (2)||$150.0||$150.0|
|Speed Lathes (2)||$20.0|
|Auto. Stock Reels (30)||$50.0||$50.0||$65.0|
|Air Cond. Plant||$250.0|
|C.N.C. Turning Ctrs (2)||$100.0||$100.0|
|H2O Treatment System||$15.0|
|1 250-Ton Komatsu||1996||750K|
|2 2012||1996, 1997||175-200K Each|
|2 1512||1996, 1997||125-150K Each|
|2 Speed Lathes||1996||10K Each|
|1 Turning Lathe||1996||15K|
|30 Automatic Stock Realers||2/mo.||5500 Each|
|1 Surface Grinder||1996||9K|
|1 I.D./O.D. Grinder||1995||85-95K|
|1 Milling Machine||1995||18-25K|
|2 C.N.C. Turning Centers||1996, 1997||80-100K Each|
|2 CAD Stations||1995, 1996||20K Each|
|Update Quoting Computer||1995||4K|
|1 Printer (Color)||1995||3K|
|6 Computer Stations||1996||3K Each|
|1 Vision System||1996||30-40K|
|1 Packaging System||1996||10-15K|
|1 Cleaning Machine||1997||125K|
|1 Water Treatment System||1997||15K|
|(Pre-Tax and Prior to Discretionary Y-E-Adjustments)|
|% To Sales||MGF. Exp.||% To Sales||Admin. Exp.||% To Sales||Net Inc'l||% To Sales|